COVID-19 Update July 2020

Nuzzlets, the way forward – we have had to evolve and adapt

We are responsible for the health and safety of our beloved animals, trustees, volunteers and guests, some of whom are vulnerable. Anyone who has an underlying heath problem that puts them at greater risk from COVID-19 should not visit.

Any visitor who displays any symptoms or suspects they may have contracted Covid-19 must not visit Nuzzlets, if they develop symptoms after a visit they must inform us immediately. Anyone coughing, sneezing or with a temperature should not come.

Initially visits are only at Nuzzlets, a guided tour, outside, one way system, socially distanced, 2m apart, 72 hours between visits. Visits must be booked by e-mail, no letters.

We have reduced the number of visitors to one family at once, single household, no more than 5 people.

If it is wet the visit should be rearranged. Visitors should park on the lane, social distancing must be observed.

Visits will be 1-2 hours long. Hand sanitizers will be available around the site, if you want to wear face masks that is optional.

On arrival we will expect thorough hand washing, 20s, in line with government guidelines and when leaving. There is clear signage on how to wash your hands thoroughly. We will provide a sufficient supply of hand wipes, sanitizers, soap and lidded bins and ensure that the bins are emptied regularly after every visit. Everything will be cleaned with disinfectant after the visit eg all taps, toilets, toilet door handle….

No touching/kissing the animals, just looking at them and feeding them in pens/over fences.

All gates, windows and doors will be open, wedged if possible to reduce touching and increase ventilation.

All donations should be taken by electronic means, such as Paypal before the visit. Handling of cash should be avoided to minimise risk. Suggested donation £5 per hour per child, adults free.

First aid kits are in the log cabin, gloves need to be worn to access these kits, gloves/mask are available.

We will not provide refreshments, visitors can bring their own travel rug, flask, a picnic to be eaten outside and a dustbin bag to take away all rubbish.

All classrooms and the log cabin have been socially distanced, all soft toys, dressing up clothes, anything non wipeable and any fabric items have been removed.

Activities concentrate on a nature trail, animal care, farming, conservation and education. Also nature related crafts and art.